L.S. Starrett Company Limited (“we/us/our”) is a company incorporated in Scotland. Our registered office is at Oxnam Road, Jedburgh, Scotland, TD8 6LR. At The L. S. Starrett Company Limited, we understand and respect your concerns regarding security and the privacy of any information you supply while visiting our website. The L. S. Starrett Company Limited is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how The L. S. Starrett Company Limited will collect and use your personal information when you access our site or contact us..
By entering your details in the fields requested and pressing ‘Proceed’ or ‘Submit’, you are consenting to the processing of your information by The L. S. Starrett Company Limited in accordance with this Privacy Policy.
This Policy was last updated on 17 October 2023.
WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE USE IT?
When you visit or register on The L. S. Starrett Company Limited website, or interact with us we may collect the following information from you:
- Personal details provided by you about you and your company such as, your name, email address, your telephone number, company name, address & your date of birth, plus details of the information you are requesting and any message you wish to send The L. S. Starrett Company Limited
- Payment Information including data to make purchases such as bank account details, credit and debit card details, including your card number, shipping and billing address.
- Account Login Information which is required to create an account with us, including a username, password and security question and answer.You may also provide personal information to The L. S. Starrett Company Limited when you contact us by email, telephone or letter or when you participate in our offers and promotions. When you provide personal information to The L. S. Starrett Company Limited, it will treat that information in accordance with this Privacy Policy.
- If you browse our store from a Business or Company internet protocol (IP) address, we will automatically receive that IP address; this is in order to provide us with information that helps us learn about your browsing. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches. However, this aggregate data is anonymous and does not contain any personally identifiable information related to you.
The L. S. Starrett Company Limited will use personal information provided by you or gathered in another form to process and respond to requests, enquiries and complaints and to provide services requested by you.
To use certain features of this website you must register with The L. S. Starrett Company Limited. When you register you must provide accurate and complete information and must update such information when necessary so it remains accurate and complete.
CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or enter a promotional activity we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.
MARKETING
With your permission, we may send you emails about our products, new products, offers and other updates. The L.S. Starrett Company Ltd will never pass your details on to any third parties for Marketing purposes.
If after you opt-in, you change your mind you may withdraw your consent for us to contact you, for the continued collection or use of your information at anytime. To do so, contact the Marketing Department, The L.S. Starrett Company Ltd Oxnam Road, Jedburgh, TD8 6LR or email ukmarketing@starrett.co.uk
How long do we retain your personal data?
We will only retain your Personal Data for as long as it is necessary to satisfy the purpose for which it was provided by you or collected by us. As such we may retain your personal data for a reasonable period after your last interaction with us.
HOW DO WE STORE YOUR PERSONAL DATA?
The L. S. Starrett Company Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.
WILL YOUR PERSONAL DATA BE SHARED?
The L. S. Starrett Company Limited sometimes uses agents and service providers to process personal information on its behalf. For example, The L. S. Starrett Company Limited uses third parties to send postal mail, maintain IT systems including our e-commerce platform and for the processing of online secure payments. Where The L. S. Starrett Company Limited uses agents and service providers to process your personal information, we will ensure that it has adequate security measures in place to safeguard your personal information. The third-party providers include Gro Marketing, Woo Commerce, Dotdigital and Natwest. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
The L. S. Starrett Company Limited may also release your personal information when required to do so for legal or regulatory purposes, as part of legal proceedings or if you violate our Terms of Service.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
COOKIES
When you visit The L. S. Starrett Company Limited website, a small file called a cookie will be saved on your computer’s hard drive. Cookies store small pieces of information about you and allow website operators to accumulate useful information about your preferences. This means that on future visits to our website, we can identify you and welcome you back.
The L. S. Starrett Company Limited may use cookies to monitor how people use our website in order to help us provide you with a more excellent service. They also allow The L. S. Starrett Company Limited to personalise the content of the website for you. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. However, you may not be able to use some of the features on The L. S. Starrett Company Limited website without cookies.
To view our full cookie policy please CLICK HERE
ACCESS TO YOUR PERSONAL INFORMATION
You have the right to request a copy of the personal information that The L. S. Starrett Company Limited holds about you under the 2018 EU General Data Protection Regulation. The L. S. Starrett Company Limited will ask for confirmation of identity before disclosing any personal information. If you would like to access, correct, amend, restrict, object, port or delete any information we hold on you please address requests to the Data Protection Officer, The L. S. Starrett Company Limited, Oxnam Road, Jedburgh, Scotland, TD8 6LR. If you make a request, we will have one month to respond to you.
CHANGES TO OUR PRIVACY POLICY
The L.S. Starrett Company may modify this privacy policy at any time and such modifications will be effective as soon as the modified policy is posted. Accordingly, you should review the policy periodically, and your continued access or use of the site will be deemed your acceptance of the modified agreement. Any changes we may make to our privacy policy in the future will be posted on our website.
